For Expectant Parents
Welcome to the World of Parenting!
The doctors and staff at Papago Buttes Pediatric Center would like to assist you in the transition into parenthood and would like to become the medical home of your children. We pride ourselves in providing high-quality medical care in an environment that fosters personal relationships with our families. We will strive to get to know you and your children.
Getting Ready to Have Your Baby
Pre-natal consultations are available to expectant parents at no charge with the doctor of your choice. These visits are an excellent way to get acquainted with your future pediatrician and to get a feel for the office and the practice. These consultations are available by calling the office. We look forward to providing a medical home for your children. Please call our office to schedule a face-to-face pre-natal visit with your doctor of choice at 480-778-1732 and then complete the Pre-natal History Form and bring it with you at your appointment time.
Having Your Baby
When you arrive at the hospital to have your baby, inform the staff which pediatrician you have chosen and they will notify our office once the baby is born. It is not necessary for you to call us. One of our physicians will see your baby and visit with you each morning until you go home. Even though you may not see the doctor you have chosen while you are in the hospital, your selected physician will remain your primary pediatrician in the office.
On the day of discharge, you will be instructed on when to make the baby’s first office appointment with your primary physician.
After You Have Your Baby
The physicians at Papago Buttes Pediatric Center will provide medical care for your children. We currently do not employ any physician extenders, so when you have an appointment, you will always see a physician. Our physicians are all board certified in pediatrics, and can provide care for your child from the newborn period until the age of twenty one years.
One of the physicians will be your primary doctor, so your well child visits will all be with that physician, as will most of your sick child visits. However, there will be occasions when your child is ill and your primary doctor will not be available. When this occurs and your child’s problem cannot wait for your primary physician to return, we encourage you to make an appointment with one of the other physicians.
The staff is also available to assist you with questions over the phone. If you have a question during regular business hours, which are from 8 a.m. until 6 p.m. Monday through Friday, and on Saturdays from 9 a.m. to 12 p.m., call the office and leave your message with the receptionist, who will then give the message to our triage staff. On most days you will receive a call back within one to two hours. If it is an emergency the staff will help you immediately.
During the hours we are closed; our office employs a Pediatric specific triage company with an expert staff of Registered Nurses for our patients. If you have an urgent problem during this time you may call the main office number and your call will be routed to our answering service. They will forward your message to the triage staff and you will receive a call back within 1 hour. Please feel free to call again if you do not receive a call within the hour.
We hope this information is helpful to you as you become part of the practice. Papago Buttes Pediatric Center welcomes the opportunity to help parents transition into parenthood and to provide high quality pediatric care while at the same time providing personalized care for each child and their families.